Privacy policy

 

Privacy Policy

 


Last updated: 08/02/2026


Prodigy Archery (“we”, “us”, “our”) operates this website and online store (the “Services”) to provide customers with archery products and related services.


This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.


This policy is intended to comply with:

 

  • the Privacy Act 1988 (Cth) (Australia), and

  • the Privacy Act 2020 (New Zealand).

 


By using the Services, you acknowledge that you have read and understood this Privacy Policy.

 

 

 

1. Personal Information We Collect

 


When we refer to “personal information”, we mean information that identifies or can reasonably be linked to an individual.


Depending on how you interact with the Services, we may collect the following types of personal information:

 

  • Contact details such as name, billing address, shipping address, phone number, and email address

  • Transaction and payment information such as order details, payment method, and payment confirmation (note: payment card details are processed securely by third-party payment providers and are not stored by us)

  • Account information such as login details, preferences, and settings

  • Purchase and usage information including products viewed, added to cart, purchased, returned, or exchanged

  • Communications including enquiries, emails, messages, and customer support interactions

  • Device and technical information such as IP address, browser type, device identifiers, and website interaction data

 


We do not collect personal information that is unnecessary for the operation of our business.

 

 

 

2. How We Collect Personal Information

 


We collect personal information from you in several ways, including:

 

  • directly from you when you place an order, create an account, contact us, or otherwise provide information

  • automatically when you use our website, including through cookies and similar technologies

  • from service providers who assist us in operating the Services (such as payment processors, logistics providers, and IT services)

 

 

 

 

3. How We Use Personal Information

 


We use personal information for legitimate business purposes, including to:

 

  • process and fulfil orders

  • manage payments, shipping, returns, and exchanges

  • provide customer support and communicate with you

  • operate, maintain, and improve the Services

  • personalise your experience where appropriate

  • send service-related communications and, where permitted, marketing communications

  • detect and prevent fraud or misuse of the Services

  • comply with legal and regulatory obligations

 

 

 

 

4. Marketing Communications

 


Where permitted by law, we may send marketing or promotional communications by email or other channels.


You may opt out of receiving marketing communications at any time by using the unsubscribe link provided in our emails or by contacting us directly.

Opting out of marketing communications will not affect essential service-related messages (such as order confirmations).

 

 

 

5. Disclosure of Personal Information

 


We may disclose personal information to third parties where reasonably necessary to operate our business, including:

 

  • Shopify, which hosts our online store and provides ecommerce infrastructure

  • payment processors and financial service providers

  • shipping and fulfilment providers

  • IT, analytics, and website service providers

  • professional advisers where required by law

 


We do not sell personal information.


We may also disclose personal information where required or authorised by law, including to comply with legal processes or protect our legal rights.

 

 

 

6. Relationship with Shopify

 


Our online store is hosted by Shopify. Personal information you provide through the Services may be processed by Shopify on our behalf in order to provide ecommerce functionality, payment processing, hosting, and related services.


Shopify may store or process data in accordance with its own privacy practices.

For more information, you can review Shopify’s privacy policy at:

https://privacy.shopify.com

 

 

 

7. Overseas Disclosure

 


Some of our service providers, including Shopify, may store or process personal information outside Australia or New Zealand.


Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with this Privacy Policy and applicable privacy laws.

 

 

 

8. Data Security and Retention

 


We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.


No system is completely secure, and we cannot guarantee absolute security of information transmitted online.


We retain personal information only for as long as reasonably necessary to:

 

  • provide the Services

  • comply with legal obligations

  • resolve disputes

  • enforce our agreements

 

 

 

 

9. Access and Correction

 


You may request access to, or correction of, personal information we hold about you by contacting us.


We may require verification of your identity before responding to such requests, as permitted by law.

 

 

 

10. Children’s Privacy

 


The Services are not intended for use by children.

We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.


If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

 

 

 

11. Complaints

 


If you have a complaint about how we handle personal information, please contact us using the details below.


We will respond within a reasonable timeframe and take appropriate steps to address the complaint.


If you are not satisfied with our response, you may contact:

 

  • the Office of the Australian Information Commissioner (OAIC), or

  • the Office of the Privacy Commissioner (New Zealand), as applicable.

 

 

 

 

12. Changes to This Policy

 


We may update this Privacy Policy from time to time to reflect changes to our practices, operations, or legal requirements.


The updated version will be published on our website with the revised “Last updated” date.

 

 

 

13. Contact Us

 


For privacy enquiries or requests, contact:


Prodigy Archery

Email: uvsuworld@icloud.com

Address: 33/17 Eramosa Rd W, Somerville, VIC 3912, Australia